How can we help you today?
Questions about ordering
I haven't received an email confirmation for my order - why?
Paid through PayPal, never received a purchase confirmation email
Do I need to create an account?
I'm having trouble signing in, what shall I do?
Why was my credit card / PayPal declined?
See all 11 articles
Questions about orders not yet received
Can I add an item to an order I've already made?
My order includes a pre-order item - will you send out my package when everything is in stock?
When will I receive a physical product item I pre-ordered?
How long will it take me to receive my order once you've shipped it?
My order still has not arrived after the estimated delivery time. What should I do?
See all 7 articles
Questions about orders already received
I have received my order and it is damaged / faulty, what can I do?
I have received my order but you have sent me the wrong item
I'd like to return my order
I'd like to exchange my item
Size charts and leotard returns
Size Charts (leotards and undegarments)
Size Charts - sweatpants
Getting in contact